While it is necessary for us to collect personal information from you, we acknowledge the importance of protecting that personal information from misuse.
Contact details
If you have any concern that there has been a breach of your privacy through misuse of information we hold, you should make contact with us immediately. For contact details, visit our Contact page.
Application
This Policy applies to any personal information we collect about you, including when you interact with us by corresponding through phone or email, or by using our website.
In addition to this Policy, we will comply with and you have rights under the Privacy Act 2020 ("the Act"). Every time we collect or otherwise deal with your personal information, we will adhere to the information privacy principles contained in the Act. For information about the Act and how it protects all personal information in New Zealand, visit the Office of the Privacy Commissioner at www.privacy.org.nz.
This website is owned by Fairfield Farms. The registered office of Fairfield Farms is at 222 Office Road, Fairton, PO Box 196, Ashburton. All of the images, text, audio, and other content (everything you see, read or hear on this website) is copyrighted by Fairfield Farms and may not be used in any manner or for any purpose without the prior express written permission of Fairfield Farms.
In addition, the site contains a number of names, logos, trademarks, service marks and other intellectual property which are owned by or licensed to Fairfield Farms and may not be used for any purpose without the prior express written agreement of Fairfield Farms.
Access
You can request access to, and correction of, your personal information at any time by contacting us using the details on our Contact page.
We may require satisfactory proof of identity before giving you access to personal information we hold about you. In addition, where the nature of your request means that more than minimal time will be required to collate and provide you with the requested information, the Act allows us to charge a reasonable fee.
Storage of personal information
Personal information that we collect electronically is held by us (including our parent companies) or on our behalf on our cloud-based secure databases or on third party providers we utilise to conduct online business (such as our website). Such databases may be provided to us by third parties in New Zealand or overseas, but transfer and retention of such information remains subject to this Policy and our obligations under the Act.
Hard copy personal information may be held by us at any of our or our parent companies' premises.
Your information will not be held longer than is necessary for the purposes for which it was obtained.
Security standards
We use reasonable security measures and procedures to industry standards to secure personal information under our control and to protect such information from misuse. However, no method is completely secure. We therefore do not warrant or guarantee that any information you disclose to us will not be subject to unauthorised disclosure, and we are not responsible for any theft or misuse of such information arising from a breach of our security measures and procedures.
The type of personal information collected
Our website and business operations involve us collecting personal information from you either directly, by phone, or electronically through email or our website.
You do not have to supply any of the information we request, but if you fail to do so we may not be able to respond to your enquiry or provide services to you.
The type of personal information we may obtain includes:
- information needed to respond to your enquiry or establish a business relationship with us, including information to allow us to establish your identity;
- information needed to provide services to you, such as processing enquiries and correspondence;
- CCTV camera footage for security or safety purposes (applies to persons entering our premises); and
- any other personal information that you may authorise us to collect.
Collection of additional information
We collect certain non-personally identifiable information when you visit our website, as part of the standard operation of our server, by using Cookie Technology. This technology does not personally identify you or extract any information from your computer. Rather, Cookie Technology is used to provide an enhanced online experience, to measure and monitor the use of our website and to improve its design and content.
The information this technology collects may include: the name of your Internet service provider, the date and time you accessed the website, the Internet address of the website from which you entered our website, and where you go after you leave our website. Data that would personally identify you is known only when voluntarily submitted by you.
Tracking services used by us are Google Tag Manager and Google Analytics.
Use of information
We will only use your personal information for:
- purposes associated with or arising from the supply of services by us or our related companies to you or at your request;
- direct marketing to you (but not if you have elected not to receive such marketing);
- improving our online services;
- providing assistance to you;
- enforcing our legal rights; and
- compliance with legal obligations.
Disclosure
We may disclose your personal information to:
- our related companies in connection with the supply of services to you or at your request;
- our service providers that we have engaged to provide services to us in relation to our online platforms and data storage;
- our advisors (e.g. lawyers and accountants);
- Courts and Tribunals;
- Government Departments and agencies and others as may be required by law; and
- Anyone that you authorise or request us to provide information to.
Your personal information will not be disclosed for any other purpose.
Links to other websites
Our website may provide links to other websites for your convenience and assistance. Please note that those websites may have different security and privacy policies. We do not accept any responsibility and/or liability for any information that you divulge to these websites and how those websites or the organisations that own and manage those websites collect, use or disclose your personal information. Before disclosing your personal information on any other website, we suggest you examine the privacy policies of those websites.
Amendments to Policy
We may update this Privacy Policy in future to reflect changes to applicable law or changes to our services, platforms and/or procedures. If we update this Privacy Policy, we will provide at least one week's prior notice of the change by publishing our updated Privacy Policy on our website. Your continued use of our website will be deemed your acceptance of those changes.